Effective Date: 01 September, 2025
This Privacy Policy describes how Pureaga ("we," "our," "us") collects, uses, and safeguards your personal information when you visit or make a purchase from our website. By using our services, you agree to the terms of this Privacy Policy.
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect personal information such as your name, address, contact number, and email address.
When you browse our website, we automatically receive your computer's Internet Protocol (IP) address to provide information that helps us improve user experience, browser compatibility, and security. With your permission, we may also send you marketing emails about Pureaga, new product launches, special offers, and other updates.
SECTION 2 - CONSENT
How do you give consent?
When you provide personal information to complete a transaction, verify your payment, place an order, arrange for delivery, or request a return, we imply your consent to collect and use that information for the stated purpose only.
If we ask for personal information for a secondary reason (such as marketing), we will request your explicit consent or give you an opportunity to opt out.
How can you withdraw consent?
If after opting in, you change your mind, you may withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time by contacting us at:
Email: pureaga.india@gmail.com
Address: C-148 Vaishali Nagar, Jaipur - 302021
SECTION 3 - DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
SECTION 4 - PAYMENT
We use Razorpay for processing payments. Pureaga and Razorpay do not store your card details on their servers.
Your payment data is encrypted through PCI-DSS (Payment Card Industry Data Security Standard) during processing. Your transaction data is retained only as long as necessary to complete your purchase, after which it is deleted.
Our payment gateway adheres to the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
SECTION 5 - THIRD-PARTY SERVICES
Third-party service providers (e.g., payment gateways, shipping partners) only collect, use, and disclose information necessary for them to perform their services.
Some providers may be located in jurisdictions different from yours. If you proceed with such services, your data may become subject to the laws of those jurisdictions.
Once you leave our website or are redirected to a third-party platform, this Privacy Policy and our Terms of Service no longer apply.
Communication Consent By using our platform, you expressly agree to receive transactional or promotional communication via SMS, RCS, Email, or WhatsApp from Pureaga or its service partners. You may opt out of promotional communication at any time.
SECTION 6 - SECURITY
We follow industry best practices and take reasonable measures to protect your personal information from being lost, misused, accessed, disclosed, altered, or destroyed.
SECTION 7 - COOKIES
We use cookies to maintain user sessions and enhance browsing experience. These cookies do not personally identify you on other websites.
SECTION 8 - AGE OF CONSENT
By using our website, you confirm that you are at least the age of majority in your state or province of residence. If you are under the age of majority, you represent that you have parental/guardian consent to use this site.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Changes will take effect immediately upon posting on our website. If material changes are made, we will notify you here so that you are aware of how we handle your information.
If Pureaga is acquired or merged with another company, your information may be transferred to the new owners to continue providing services.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we hold about you, register a complaint, or need more details, please contact us:
Email: pureaga.india@gmail.com
Address: C-148 Vaishali Nagar, Jaipur - 302021